angies list super service 2016

We're
Philbrick

From the first call you make, you’ll feel like family.

We take “family values” seriously. Values like trust, honesty, dependability. For over 60 years, It’s been a part of everything we do. That’s why so many families count on us to keep them comfortable.

Comfort is what we do. Family is who we are.

American Standard Customer Care Dealer
C P
C P
21:46 11 May 17
Honest, courteous, reasonable pricing with timely next day response, and the required snaking if my clogged bathroom sink is due to be fixed tomorrow am. I literally excused RotoRooter from my property minutes prior to calling Phillbrick. RR quoted me $330 to snake the sink, outrageous and embarrassing. Phillbrick is half that. Go local, another reason to go local. I fully expect service to be spot on as Phillbrick has been here since before I bought my home 14 years ago.read more
Cole Sawyer
Cole Sawyer
20:06 14 Apr 17
This is quite literally THE BEST company to deal with! Every technician and specialist has shown us kindness and respect. They answer every single question and are completely honest about what you need! This year we need an entire AC set up. Our old one went out on us a day ago and today a technician AND specialist were on site. In a world where customer service and honesty are few and far between, it is so refreshing to have a company that still has values! Thank you so much for all your work! ~Bart and Meredith Sawyerread more
Alfred Hull
Alfred Hull
22:23 10 Mar 17
I really enjoyed the level of professionalism with this organization. They work hard to be as transparent as possible while at the same time providing a high level of care to their customers. In one incident I needed service or atleast thought I did and they came out and consulted me on how much it would cost them to do it when all I needed to do was repair it myself at a fraction of the cost. They are honest and hard working people and will not rip you off! Great job Philbrick, keep up the good work.read more
Jenny Obal
Jenny Obal
01:58 26 Jan 17
Any experience we've had with Philbrick has been top notch! We recently had their electrician over to help us with an electrical problem and the two gentlemen came eager to help us in solving our issues and they did!! Thank you!!read more
Vans of Great Bridge Chesapeake
Vans of Great Bridge Chesapeake
19:58 28 Jul 16
Philbrick is a fantastic spot on company to work with. They PROMISED me cold ac in my office and they delivered their promise 100%. I was thoroughly impressed with their sales rep Tim. He really took the time to listen to our ac needs and configured my ac unit & new duct work according to the type of use my office has. They even came out on a Saturday for the install to not disrupt my customers and staff. All my other estimates wanted to do the work during business hours. I have zero complaints!!! Tim even followed up with us, stopping by on the hottest day of the summer and seeing how "cool" we were. I hugged him and said "Thank you sooo much for listening to our needs!!!". I highly recommend Philbrick ! Todd & Sharri Owners- Vans of Great Bridgeread more
Eileen Gaik
Eileen Gaik
17:34 31 Mar 16
Had an issue with my hot water heater. Tom and Camron came early to my delight. They were polite, knowledgeable and thorough. All is fine!! So glad I called this morning. .thank you both. I will be sure to refer your company. Mrs. E. Gaik Suffilk, VAread more
Audrey Laughlin
Audrey Laughlin
19:32 07 May 15
Philbrick Heating and Cooling replaced my downstairs ac/heat unit as my older one had a compressor that went bad and would have been too costly to repair. Replacing the entire system was a bit more than repairing the 9 year low quality unit, however the price includes a top of the line unit, an excellent parts, repair and labor warranty and will be approximately 30% more cost efficient. Tim Hatfield provided excellent information on the pros and cons of repairing versus replacing. He was able to meet at my house in the evening time as that was the only way to accommodate my busy schedule. Tim was not at all a high pressure salesperson. Instead, he shared his expertise, was honest and took the time to explain about the differences in models, types of gas connections, and by the end of our meeting was able to provide me with a final install cost and financing incentives. Tim was able to schedule the install before he left my home. The installers arrived promptly at their scheduled time, introduced themselves and quickly went to work. They removed the existing unit inside the garage and outside the house a replaced them with new units and installed and programmed a new digital thermostat. They worked from inside and under the house to replace the existing duct work to ensure maximum efficiency of my new unit. When the installers completed the job, there was no sign of them being there. They removed all the old unit pieces, venting material and no debris was left inside my home or out. Job well done Philbrick Heating and Cooling!! You have exceeded the expectations of this customer and I will continue to recommend you to everyone I know. Thank you for making my home air and heating comfortable again. read more
Philbrick Heating, Cooling, Plumbing & Electrical
Philbrick Heating, Cooling, Plumbing & Electrical
20:49 21 Apr 15
I highly recommend Philbrick Inc! We had an issue with our plumbing when baby wipes were flushed causing a major problem. Philbrick was contacted and immediately sent someone out to help. The technician was very informative and the problem was solved in a timely fashion. The process was very smooth and professional! We will certainly be contacting them again.... but this time it won't be for the same reason because I have learned my lesson! haha! -Phil and Ginny Smithread more
Next Reviews Write a review
  • “You responded within the time frame I was quoted and were very professional in executing the job. I can honestly say I believe I get the best job done when I call Philbrick, Inc!”Shirley A.
  • “I woke up to water gushing under my bathroom. I spoke to Neil Philbrick and he made me feel very calm, had someone out within 30 minutes and the problem was fixed! I highly recommend their services!”E. Curtin
  • “All of you were the most pleasant, professional people that I have encountered in a long time. I cannot tell you how very happy I was during and after the installation.”M. Brinkley
Brian Barham
Brian Barham
2017-10-25T13:59:23+0000
Thank you to the Philbrick Inc. family. Everything is functioning perfectly. Super clean install! I had to check the system twice because I could not hear it come on. I will not deal with anyone else for now on.read more
Heather Dawn
Heather Dawn
2017-10-24T21:43:35+0000
Just called to have water heaters replaced....they came out the same day! Dale and Jesse were fantastic! They provided quick, professional service. Highly recommend Philbrick Heating & Cooling!!
Gerry Cenci
Gerry Cenci
2017-08-19T15:42:01+0000
Another quick response from Philbrick, and good work. We called last evening, which was Friday. They returned our call within the hour, and Danny came out this morning and took care of the issues. Thank you.read more
Max Lindner
Max Lindner
2017-07-07T15:21:49+0000
Katie Ellen
Katie Ellen
2017-04-21T13:59:35+0000
Very happy with the service we received today from Dale. He called this morning prior to arriving to let us know he was on his way and his ETA. He was professional and courteous. Took his time with the estimate and the explanation of what the entire job would entail. So greateful. Thanks Dale! If we decide to move forward with the project we will absolutely be hiring Philbrick Inc. and asking for Dale.read more
Lori Woodhouse
Lori Woodhouse
2017-04-14T20:31:09+0000
Bart Meredith Sawyer
Bart Meredith Sawyer
2017-04-14T19:58:06+0000
This is quite literally THE BEST company to deal with! Every technician and specialist has shown us kindness and respect. They answer every single question and are completely honest about what you need! This year we need an entire AC set up. Our old one went out on us a day ago and today a technician AND specialist were on site. In a world where customer service and honesty are few and far between, it is so refreshing to have a company that still has values! Thank you so much for all your work!read more
John Lacefield
John Lacefield
2017-02-24T13:34:32+0000
Philbrick is hand's down the best Plumbing & HVAC company i have ever worked with!! Jason Sawning and Lee did and amazing job for me this past week!! you guys rocked it!! thank you so much, i will recommend you to everyone in the future!!read more
Candra Tyler
Candra Tyler
2017-01-18T17:48:30+0000
Cameron and Dale were very quick, courteous, and honest... with the costs and service. Our washer was flooding the floor, but NOT anymore! They did a fabulous job! They were in and out in a flash. We'll be recommending Philbrick Heating, Cooling, Plumbing & Electrical to everyone! They are awesome! Thanks again <3read more
Rowena Higgins
Rowena Higgins
2016-12-06T13:32:37+0000
On a scale of 1-5 I would rate Philbrick Heating, Cooling, Plumbing and Electrical a 10+. I have dealt with them for several years. They strive to accomodate the needs of their clients with professionalism and excellence. The management, office staff and technicians in the field offer curteous, professional and expert service to their clients. I highly recommend Phillbrick for all of your HVAC and plubing needs.- Nina Higginsread more
Jason Sawning
Jason Sawning
2016-11-29T15:59:20+0000
MJae Mrsmykemyke Howard
MJae Mrsmykemyke Howard
2016-09-07T20:49:01+0000
I love them!!! My family has been using them since 1997! Very reasonable as far as pricing, fast and dependable work!
Sugar Shane Hewitt
Sugar Shane Hewitt
2016-08-24T20:19:18+0000
Msesippi McQuown Henry
Msesippi McQuown Henry
2016-07-11T16:31:05+0000
Fixing the ac right now. Professional, quick, fair and honest. The technician explained everything to me about our system and how to maintain our geothermal system. We run a rescue so our animals appreciate the lightning fast service too. Very happy, the ac was working and diagnosed in less than an 30 minutes and the house is already cooler. Thanks so much for providing such above abs beyond service! From all of us here at Lagomorph Manorread more
Pam Lindsay Walden
Pam Lindsay Walden
2016-03-27T03:34:02+0000
Fast courtous an a real life saver when our Airconditioner went out in our studio at my work at the mall , dude came out same day also reasonal priceing! THANKS GUYS !!
Carol McClatchy Stoecker
Carol McClatchy Stoecker
2016-03-16T20:04:18+0000
Philbrick Inc has provided prompt, professional service at a competitive price. They replaced our upstairs HVAC unit last August during a heat wave and did it quickly and efficiently. This winter our downstairs HVAC unit went out just before the coldest weekend of the winter. They came within 24 hours and replaced the unit and had us up and running so fast that our friends and coworkers were amazed! We recommend them to everyone!read more
Mark Goldfarb
Mark Goldfarb
2016-01-06T20:28:21+0000
Called Philbrick because our boiler wasn't working, temp was in the 30's and we have a 3 year old and a 6 month old at home. They got people out to fix it the same day. They are awesome!!!
Jeff Schmidt
Jeff Schmidt
2015-12-09T20:54:55+0000
Some of the best service in Hampton Roads. There are many choices in Hampton Roads - make sure to pick Philbrick first!
Joel Anderson
Joel Anderson
2015-11-24T00:03:29+0000
Well get if you need a plumber Philbrick out of Portsmouth does a great job. I had a water pipe leak under the slab. They were honest with me,on time,put down plastic sheeting throughout the house where they had to go,and the job came in a little over half of the estimate. I'll use them again!!!read more
Frank Marsh
Frank Marsh
2015-09-30T13:30:46+0000
have bought two HVAC systems from them (first one failed prematurely but not their fault, it was manufacturer defect) and have been a customer over 25 years. good products and the service people were excellent for the HVAC service.read more
Courtney Houlne
Courtney Houlne
2015-09-22T17:20:12+0000
Patrick Bryant
Patrick Bryant
2015-07-19T02:56:06+0000
A/C went out after a storm passed through on a Saturday night. I called around 7:30-7:45pm and to my surprise they answered. A couple of hours later and my A/C was running again. Philbrick has proved to me what real service is. If you need any A/C work done call these guys, they ROCK!Thank you for the extra effort to get me up and running, it's going to be 100 degrees tomorrow!read more
Ashley DeAtley Hill
Ashley DeAtley Hill
2015-07-08T08:27:32+0000
We were given the run around by several other companies in the past 2 days trying to get our water heater replaced, these guys delivered and saved us from the BS! They were friendly, efficient and all around great- from the person taking calls to the service techs. They even were able to come a day earlier and didn't over charge us like the others, which was fantastic for us. Thanks for the great (and speedy) service.read more
Jennifer Freeland
Jennifer Freeland
2015-06-09T00:30:45+0000
They did a great job installing our new HVAC system and it's very efficient. The installation team were friendly and courteous. Thanks!
Rae Leigh
Rae Leigh
2015-04-01T00:48:50+0000
Tim is a great plumber and leaves no leaky pipe to drip!!!!!
Dana Albright
Dana Albright
2015-03-31T09:11:41+0000
Ginny Hedger Smith
Ginny Hedger Smith
2015-03-22T14:58:15+0000
I highly recommend Philbrick Inc! We had an issue with our plumbing when baby wipes were flushed causing a major problem. Philbrick was contacted and immediately sent someone out to help. The technician was very informative and the problem was solved in a timely fashion. The process was very smooth and professional! We will certainly be contacting them again.... but this time it won't be for the same reason because i have learned my lesson! haha!read more
Harper DeJa
Harper DeJa
2015-02-19T22:09:15+0000
Roth Stephanie Swain
Roth Stephanie Swain
2014-08-06T15:28:51+0000
Very grateful for Philbrick Plumbing, Heating & Cooling. Our hot water heater broke yesterday and this morning we have a brand new one and hot water! Thank you!!!! Very professional & timely! Awesome job!read more
Charleen Paxton
Charleen Paxton
2014-06-04T02:53:12+0000
I was VERY happy with the service I received! Thank you Sara Mendez for referring me! My new AC works great! I will definitely recommend you to my friends!
Neil Philbrick
Neil Philbrick
2014-04-18T00:10:02+0000
Next Reviews
Request Service